Privacy Policy

Privacy Policy

This is the privacy notice of ACCPH.org.uk.  In this document “we”, “our”, or “us” refer to ACCPH.org.uk.

Introduction

  1. This is a notice to inform you of my policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
  2. We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.
  3. We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
  4. We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
  5. Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
  6. The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at knowyourprivacyrights.org
  7. Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

The basis on which we process information about you

The law requires me to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.

If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.

If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

 

  1. Information we process because we have a contractual obligation with you

When you create an account on my website, buy a product or service from me, or otherwise agree to my terms and conditions, a contract is formed between you and we.

In order to carry out my obligations under that contract we must process the information you give me. Some of this information may be personal information.

we may use it in order to provide you with my services

we will not use it in order to:

  • sell other products to you
  • verify your identity for security purposes
  • provide you with suggestions and advice on products, services and how to obtain the most from using our website

we process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.

Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor my performance with respect to a particular service we provide. If I use it for this purpose, you as an individual will not be personally identifiable.

we shall not process this information if requested not to.

 

  1. Information we process with your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse my website or ask us to provide you more information about my business and services, you provide your consent to me to process information that may be personal information.

Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies.

Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.

Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website.

We never pass your name and contact information to others as it is available on your public profile page.

We will continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.

You may withdraw your consent at any time by instructing us: richard@accph.org.uk.

 

  1. Information we process because we have a legal obligation

We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation.

For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.

This may include your personal information.

 

Specific uses of information you provide to us

  1. Information provided on the understanding that it will be shared with a third party

Our website does allow you to post information with a view to that information being read, copied, downloaded, or used by other people.

Examples include:

  • posting information on your profile page
  • producing a Blog article with your contact details on

It is up to you to satisfy yourself about the privacy level of every person who might use it.

We will store it, and I reserve a right to use it in the future in any way we decide.

Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time.

Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion we may agree to your request to delete personal information that you have posted. You can make a request by contacting us at richard@accph.org.uk.

 

  1. Complaints regarding content on our website

If you complain about any of the content on my website, we shall investigate your complaint.

If we feel it is justified or believe the law requires me to do so, we shall remove the content while we investigate.

Free speech is a fundamental right, so we have to make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content that offends you.

If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.

 

  1. Information relating to your method of payment

At the point of payment, you are transferred to a secure page on the website PayPal. No payment details are kept on our website or servers. All payment data is fully secure and safe and processed through PayPal who is fully PCI compliant.

 

  1. Sending a message to our support team

When you contact us, whether by telephone, through the website or by e-mail, we collect the data you have given to us in order to reply with the information you need.

We record your request and our reply in order to increase the efficiency of our business

We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications and provide a high quality service.

 

Use of information we collect through automated systems when you visit our website

  1. Cookies

Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.

Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.

Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.

Our website uses cookies. They are placed by software that operates on my servers, and by software operated by third parties whose services I use.

If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.

We use cookies in the following ways:

  • to track how you use our website
  • to record whether you have seen specific messages displayed on our website
  • to keep you signed in our site
  • to record your answers to surveys and questionnaires on our site while you complete them

 

  1. Personal identifiers from your browsing activity

Requests by your web browser to our servers for web pages and other content on our website are recorded.

We may record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.

We use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you.

If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.

 

  1. Our use of re-marketing

Re-marketing involves placing a cookie on your computer when you browse our website in order to be able to serve to you an advert for our products or services when you visit some other website. We never practice this form of marketing.

Disclosure and sharing of your information

  1. Information we obtain from third parties

No information is obtained from third parties via our website.

 

  1. Third party advertising on our website

There is no third parties may advertising on our website. The exception being Accredited Training Providers who are listed in our Directory.

 

  1. Credit reference

To assist in combating fraud, we will share information with credit reference agencies, so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to use and given us the opportunity to refund their money.

 

  1. Data may be processed outside the European Union

Our website is hosted in the United Kingdom. We do not use outsource companies so there will be no data processed outside the UK. PayPal excepted.

 

Access to your own information

  1. Access to your personal information
  • At any time you may review or update personally identifiable information that we hold about you. Usually this is just the data on your public profile.
  • We destroy application forms after you become a member.
  • To obtain a copy of any information that we hold you may send me a request atrichard@accph.org.uk
  • After receiving the request, we provide you with the information within 2 working days, and whether I require any fee for providing it to you.

 

  1. Removal of your information

If you wish us to remove personally identifiable information from our website, e.g. a blog post . Contact us at:  richard@accph.org.uk. We will remove it within 2 working days.

You are responsible for all the information in your profile and must remove unwanted details yourself.

We reserve the right to edit your profile if we believe it to be against our standards or incorrect.

 

  1. Verification of your information

When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

Other matters

18.  Use of site by children

  • We do not sell products or provide services for purchase by children, nor do we market to children.
  • If you are under 18, you may use our website only with consent from a parent or guardian

 

  1. Encryption of data sent between us

We will use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us. This may not be in operation when you read this but it is being processed to happen very shortly.

Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.

 

  1. How you can complain
  • If you are not happy with my privacy policy or if have any complaint then you should tell me us email. Our address is richard@accph.org.uk.
  • If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.
  • If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office. This can be done at https://ico.org.uk/concerns/

 

  1. Retention period for personal data

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

  • to provide you with the services you have requested
  • to comply with other law, including for the period demanded by the tax authorities
  • to support a claim or defence in court.

 

  1. Compliance with the law

Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you.

However, ultimately it is your choice as to whether you wish to use our website.

 

  1. Review of this privacy policy

We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.

If you have any question regarding my privacy policy, please contact us: richard@accph.org.uk